Terms of service

Overview

This website is operated by the Company. Throughout the site, the terms "we", "us" and "our" refer to the Company. By visiting our website and/or purchasing products from us, you engage in our services and agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site or purchasing products from us, you agree to be bound by these Terms of Service.

Eligibility

By using this website, you confirm that you are at least 18 years of age or have obtained consent from a parent or legal guardian to use this website and purchase products.

Products and Services

We reserve the right to modify, discontinue, or limit quantities of any products or services without prior notice.

All product descriptions, pricing, promotions, and availability are subject to change at any time without notice.

We make reasonable efforts to ensure that product information, images, and specifications displayed on the website are accurate. However, we do not warrant that product descriptions or other content are complete, current, or error-free.

Health Supplement Disclaimer

Our products are health supplements intended to support general health and wellbeing and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

The information provided on this website is for informational purposes only and should not be considered medical advice. Customers should consult a qualified healthcare professional before using any supplement products, especially if pregnant, breastfeeding, taking medication, or managing medical conditions.

Individual results may vary and no specific outcome or result is guaranteed.

Orders and Payments

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale purposes.

Payment must be successfully completed before an order is processed and shipped.

Pricing

All prices displayed on the website are in Malaysian Ringgit (MYR) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Shipping and Delivery

Delivery timelines provided are estimates only and may vary due to courier operations, public holidays, customs procedures, weather conditions, or other circumstances beyond our control.

We are not liable for delays caused by third-party logistics providers after the order has been dispatched.

Returns and Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Due to hygiene and safety considerations, health supplements and consumable products are generally non-returnable and non-refundable except where required under applicable law or where products are defective, damaged, incorrectly supplied, or not as described.

Intellectual Property

All content on this website, including but not limited to logos, trademarks, product images, graphics, text, videos, and website design, is the property of the Company or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability relating to any claim arising from a purchase shall not exceed the amount paid by the customer for the relevant product.

Nothing in these Terms of Service excludes any rights that cannot be excluded under the laws of Malaysia, including rights available under the Consumer Protection Act 1999.

Third-Party Services

Our website may contain links to third-party websites, payment gateways, logistics providers, or other services. We are not responsible for the content, policies, or practices of third-party providers.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from these Terms of Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms of Service at any time by posting updates on this website.

Your continued use of the website following any changes constitutes acceptance of those changes.

Contact Information

For any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.